This Privacy Policy describes how helloskin.shop
collects, uses, and discloses your Personal Information
when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information
your interaction with the Site, and
information necessary to process your purchases. We may
also collect additional information if you contact us for
customer support. In this Privacy Policy, we refer to any
information that can uniquely identify an individual
(including the information below) as “Personal Information”.
See the list below for more information about what Personal
Information we collect and why.
Order Information
Examples of Personal Information collected: name,
billing address, shipping address, payment information
(including credit card numbers, email address, and phone number.)
Purpose of collection:
to provide products or services to you to fulfill our contract,
to process your payment information, arrange for shipping, and
provide you with invoices and/or order confirmations, communicate
with you, screen our orders for potential risk or fraud, and when
in line with the preferences you have shared with us, provide you
with information or advertising relating to our products or services.
Source of collection:
collected from you.
Customer support information
Purpose of collection:
to provide customer support.
Source of collection:
collected from you.
Minors
The Site is not intended for individuals under the age of 16.
We do not intentionally collect Personal Information from children.
If you are the parent or guardian and believe your child has provided
us with Personal Information, please contact us at the address below
to request deletion.
Using Personal Information
We use your personal Information to provide our services to you,
which includes: offering products for sale, processing payments,
shipping and fulfillment of your order, and keeping you up to date
on new products, services, and offers.
Cookies
A cookie is a small amount of information that’s downloaded to
your computer or device when you visit our Site. We use a number
of different cookies, including functional, performance, advertising,
and social media or content cookies. Cookies make your browsing
experience better by allowing the website to remember your actions
and preferences (such as login and region selection). This means you
don’t have to re-enter this information each time you return to the
site or browse from one page to another. Cookies also provide information
on how people use the website, for instance whether it’s their first time
visiting or if they are a frequent visitor.
The length of time that a cookie remains on your computer or mobile
device depends on whether it is a “persistent” or “session” cookie.
Session cookies last until you stop browsing and persistent cookies
last until they expire or are deleted. Most of the cookies we use are
persistent and will expire between 30 minutes and two years from the date
they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in
mind that removing or blocking cookies can negatively impact your
user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether
or not to accept cookies through your browser controls, often found in
your browser’s “Tools” or “Preferences” menu. For more information on
how to modify your browser settings or how to block, manage or filter
cookies can be found in your browser’s help file or through such sites
as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent
how we share information with third parties such as our advertising
partners. To exercise your rights or opt-out of certain uses of your
information by these parties, please follow the instructions in the
“Behavioural Advertising” section above.
Additionally, please note that blocking cookies may not completely prevent
how we share information with third parties such as our advertising
partners. To exercise your rights or opt-out of certain uses of your
information by these parties, please follow the instructions in the
“Behavioural Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding
of how to respond to “Do Not Track” signals, we do not alter our data
collection and usage practices when we detect such a signal from your
browser.
Changes
We may update this Privacy Policy from time to time in order to reflect,
for example, changes to our practices or for other operational, legal, or
regulatory reasons.
Contact
For more information about our privacy practices, if you have questions,
or if you would like to make a complaint, please contact us by e-mail at
[email protected] or by mail using the details provided below: